CIN IT040007B4T6AXFB25
47521 Cesena FC
Italia
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Privacy Policy - Keizna rooms guesthouse Cesena
CIN IT040007B4T6AXFB25
This Privacy Policy describes how we collect, use, store and protect the personal data of users who visit our website and book a room at our guesthouse. We respect our guests’ privacy and are committed to protecting their personal data, in accordance with European Regulation 2016/679 (GDPR).
The controller of the collected personal data is:
Affittacamere Keizna rooms Cesena
Address: via Piave 155, 47521 Cesena FC
Phone:0547 487195
Email: keiznaroomscesena@gmail.com
We collect the following personal data:
Identification data: first name, last name, date of birth, nationality, identity document.
Contact data: email address, phone number.
Booking data: booking details (arrival and departure dates, number of guests, room preferences).
Payment data: credit card details (through our secure payment system).
Browsing data: IP address, browser, operating system, other technical information collected via cookies.
Your personal data is processed for the following purposes:
Booking management: we collect data to confirm and manage your booking.
Compliance with legal obligations: we are required to collect guests’ data and transmit it to the Municipality through the "Alloggiati Web" portal for guest registration.
Payment management: we use payment data to process payment for the stay.
Guest communications: sending information related to the booking, changes, special offers and other communications related to the stay.
Service improvement: we collect information to improve the quality of our services.
The processing of personal data is based on the following legal bases:
Contract: data is processed to fulfill contractual obligations related to the booking and stay at our property.
Compliance with legal obligations: collecting data for registration with the Municipality is required by law.
Consent: in some cases, data may be processed only with the user’s explicit authorization (for example, for sending newsletters and marketing communications).
We retain your personal data for the time necessary to fulfill the purposes for which it was collected and to comply with legal obligations. In general, booking data is kept for a period of 10 years.
Your personal data may be shared with:
Local authorities: in accordance with Italian regulations, guests’ data is registered in the Municipality of Cesena’s "Alloggiati Web" portal.
Service providers: such as electronic payment processors and booking platforms, which process data solely for the necessary purposes.
Property staff: for organizing and managing the stay.
Data will not be sold or transferred to third parties for commercial purposes without your consent.
In accordance with the GDPR, you have the right to:
Access your personal data in our possession.
Correct any inaccurate or incomplete data.
Request deletion of your personal data, within the limits provided by law.
Restrict or object to processing in certain circumstances.
Request portability of your personal data.
Withdraw consent to data processing, where it is based on your consent.
To exercise your rights, you can contact us at the email address info@keiznaroomscesena.it.
We adopt appropriate technical and organizational measures to protect your personal data from unauthorized access, loss or accidental destruction. We use secure protocols for processing payment information and protect sensitive data through encryption.
Our website uses cookies to improve the user experience, collect statistical data and personalize content. For more details on the cookies used, we invite you to consult our Cookie Policy.
We reserve the right to update this Privacy Policy at any time, in accordance with applicable regulations. Changes will be published on this page and will take effect immediately.
For further information or questions, you can contact us at the following details:
Address: via Piave 155, 47521 Cesena FC
Phone:0547 487195
Email: keiznaroomscesena@gmail.com